stuart@stpt.co.uk 07919 410496 www.stpt.co.uk

Terms and Conditions
1. I understand that Stuart Turner Personal Training operates on a pre-pay basis and that all sessions must be paid for in advance. Bookings will not be confirmed until payment has been received.

2. I understand that that all pre-paid block courses and packages have a completion date. Outstanding sessions will not be carried over the completion date unless a prior agreement has been made with my trainer.

3. I understand that I must contact my trainer directly to cancel or re-arrange a booked session. I understand that if I need to cancel a session I must contact my trainer within 24 hours notice of our session time. Any session cancelled by the client within 24 hours of the agreed start time of that session will be charged at the full rate. I understand that cancellations of pre-paid block sessions or packages which I have started, will incur a 25% charge for any outstanding sessions to cover time spent by my trainer, developing and planning my programme. In the event of the cancellation of a session by my trainer, within 24 hours of the start time, the next session will be provided to me free of charge.

4. I understand that all sessions will last for 1 hour unless otherwise stated and will start and finish on time. I also understand that my trainer is not obliged to provide a full hour if I am late to a session. However, if my trainer is late to a session, I will receive the full session time or have the outstanding time added to another session.

5. I understand that if I fail to arrive within 15 minutes of the agreed appointment time without giving notification, the session will be regarded as cancelled and will be charged at full rate.

6. I understand that the results of any training programme or coaching cannot be guaranteed and that my progress depends on my effort and co-operation in and outside of the sessions.

7. I certify that all answers given to questions outlined in my assessment form are true and complete to the best of my knowledge. I understand and agree that it is my responsibility to inform my trainer of any conditions in my health, now and ongoing, which might affect my ability to exercise safely and with minimal risk of injury.

8. I understand that in the unlikely event that my trainer is unable to continue my training, I can have any remaining sessions transferred to a similar trainer or I can request a full refund for any unfulfilled sessions.